Privacy Policy

Privacy Policy
This Privacy Policy describes how justcreatine.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have any questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at help@justcreatine.com

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information.”

Device Information

  • Purpose: To load the Site accurately and perform analytics to optimize our Site.

  • Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.

  • Disclosure: Shared with our eCommerce provider Shopify.

  • Examples of Personal Information Collected: Web browser version, IP address, time zone, cookie data, pages/products viewed, search terms, and site interaction behavior.

Order Information

  • Purpose: To provide products to you, process payments, arrange shipping, provide order confirmations, communicate with you, and screen for fraud.

  • Source: Collected directly from you.

  • Disclosure: Shared with Shopify.

  • Examples of Personal Information Collected: Name, billing and shipping addresses, payment information (e.g., credit card details), email address, and phone number.

Customer Support Information

  • Purpose: To offer customer support.

  • Source: Collected from you.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us fulfill our contracts with you and provide our services. For example:

  • We use Shopify to power our online store. Learn how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • We may share your information to comply with legal obligations, respond to lawful requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertising or marketing communications we believe may interest you.

  • We use Google Analytics to understand site usage. Learn more: Google Privacy Policy.
    To opt out: Google Opt-Out.

  • We share your site behavior and purchases with advertising partners, including via cookies or similar technologies (with consent where required).

  • We may use Shopify Audiences to help show relevant ads to customers across platforms.

You can opt out of targeted advertising via:

Or, visit the Digital Advertising Alliance’s opt-out portal: https://optout.aboutads.info

Using Personal Information

We use your Personal Information to provide services, including product offerings, payment processing, order fulfillment, and updates on new products or offers.

Lawful Basis (for EEA Residents)

If you are in the European Economic Area (EEA), we process your information under the following legal bases:

  • Your consent;

  • The performance of a contract;

  • Compliance with legal obligations;

  • Protection of vital interests;

  • Tasks in the public interest;

  • Our legitimate interests (not overridden by your rights).

Retention

We retain your Personal Information for our records unless and until you request its deletion. See the “Your rights” section for more information.

Automatic Decision-Making

If you are an EEA resident, you have the right to object to decisions based solely on automated processing.

We do not engage in fully automated decision-making that has a legal or significant effect.

Shopify may perform limited automated decision-making to prevent fraud, including:

  • Temporary IP blacklists after repeated failed transactions.

  • Temporary credit card blacklists linked to blacklisted IPs.